RETURN POLICY

  Hayana Scarves return policy allows for returns within 5 days of receiving your order, provided the items are unworn, unwashed, unaltered, and in their original condition. Sale or discounted items are not eligible for refund or exchange. Returns for reasons like choosing the wrong size or a change of mind are also not accepted. Customers are responsible for return shipping costs. for 

  If you receive a faulty item, contact their customer service team via WhatsApp at +601129856034 or email support@hayanascarves.com, providing your order ID, a photo of the fault, and the reason for the return. Upon approval, Hayana Scarves will process your refund to the original payment method used for the purchase. Refunds typically take 5-7 business days to appear in your account, depending on your bank or payment provider.